Ask a Coach: Induction Tips

Hi, I am wondering if you could tell me what a good induction program looks like? The majority of our staff who leave, seem to do so in the first 3 months of starting here and I think it has something to do with how we are welcoming them into the business. Our principle, however, is not so sure. – Cassandra, Surveyors, Brisbane.

Hi Cassandra. While developing induction processes may seem like an initially large investment of time, employers will save with significant reductions of the costs associated with turnover, such as productivity and continual recruitment, as well as through giving employees the tools to perform better, faster.

Induction packs can be as simple as contact details, training timetables, guidelines and login details for any internet or software used by the organisation.

By providing a reference point and a list of activities that employees can do, it frees up your time for other work and provides the employee with autonomy from day one.

A good induction program should include:

•    A tour – describing and demonstrating where facilities and people are located.
•    Showing the employee where they fit into the team and how their role fits in the organisation.
•    Health and safety information.
•    Details on the values and history of the organisation.
•    A clear outline of the job/role requirements.

It’s also important to help your new recruits feel like a real part of the team by providing socialisation opportunities, such as team lunches or morning teas and meetings.

Giving new employees the chance to get to know their colleagues builds teamwork and reduces anxiety and tension, both for new recruits and existing staff.

By providing a supportive environment that allows your new recruits the best chance for success in their roles, your business can ensure that every new employee experience is a positive one and encourage long-term retention.

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